Terms of serivce
HOOF Creative Wellington offers Professional Creative Services under the following broad terms
Welcome to HOOF Creative, Wellington's nimble creative agency. Thanks for checking us out. These terms of service govern your use of our website and creative services.
About Our Wellington Creative Agency:
HOOF Creative is an independent advertising agency and creative studio based in Wellington, New Zealand. We specialise in branding, advertising campaigns, video production, and creative strategy for businesses across New Zealand and internationally.
Business Details:
Company: Hoof Creative Limited.
Director: Erik Hay
Location: 2 Bourke St, Kilbirnie, Wellington 6022, New Zealand
Services: Creative strategy, creative ideation, branding, advertising, video production, experiences and exhibitions, and design
Website Use Terms:
By using the HOOF Creative website, you agree to these terms. Our Wellington creative studio provides this website for information about our services and to showcase our creative work.
Acceptable Use:
You may use our website to:
• Learn about HOOF Creative's services
• View our portfolio of creative work
• Contact us about potential projects
• Access resources we've made available
Prohibited Activities:
When using our site, you must not:
• Attempt to hack or compromise our systems
• Copy our creative work without permission
• Use automated systems to scrape content
• Interfere with other users' experience
Project Scope:
• All projects require an agreed creative brief
• Scope changes may affect timelines and costs
• Our Wellington team will communicate any adjustments clearly
Intellectual Property:
• Client owns final approved creative work upon full payment
• HOOF Creative retains rights to showcase work in our portfolio
• Third-party assets require appropriate licensing
Payment Terms:
• A formal acceptance of quote is required before work commences
• A 50% deposit may be required upfront for experiential and video production jobs, or jobs requiring upfront costs such as travel
• Payments due 14 days after invoice unless otherwise arranged ahead of time
• Late payments may incur additional charges
Creative Process:
In general, our nimble Wellington creative agency follows a collaborative process:
• Strategic briefing and planning
• Creative concept development
• Client review and feedback
• Refinement and finalisation
• Project delivery and handover
Limitation of Liability:
HOOF Creative provides creative services with professional care and attention. However, as an independent Wellington creative studio, we limit our liability to the value of services provided.
Wellington Jurisdiction:
These terms are governed by New Zealand law. Any disputes will be resolved in Wellington, New Zealand courts.
Service Availability:
Our Wellington creative agency operates standard business hours (Monday-Friday, 9am-5.30pm NZST). Response times may vary during peak periods or holidays.
Modifications to Terms:
HOOF Creative may update these terms from time to time. Significant changes will be communicated to existing clients via email.
Contact Information:
For questions about these terms or our creative services:
HOOF Creative
Erik Hay, Director
2 Bourke St, Kilbirnie, Wellington 6022, New Zealand
Phone: +64 (0)21 309 558
Email: erik@hoofcreative.co.nz
Website: www.hoofcreative.co.nz
Last updated: 8 June, 2025
About Our Wellington Creative Agency:
HOOF Creative is an independent advertising agency and creative studio based in Wellington, New Zealand. We specialise in branding, advertising campaigns, video production, and creative strategy for businesses across New Zealand and internationally.
Business Details:
Company: Hoof Creative Limited.
Director: Erik Hay
Location: 2 Bourke St, Kilbirnie, Wellington 6022, New Zealand
Services: Creative strategy, creative ideation, branding, advertising, video production, experiences and exhibitions, and design
Website Use Terms:
By using the HOOF Creative website, you agree to these terms. Our Wellington creative studio provides this website for information about our services and to showcase our creative work.
Acceptable Use:
You may use our website to:
• Learn about HOOF Creative's services
• View our portfolio of creative work
• Contact us about potential projects
• Access resources we've made available
Prohibited Activities:
When using our site, you must not:
• Attempt to hack or compromise our systems
• Copy our creative work without permission
• Use automated systems to scrape content
• Interfere with other users' experience
Project Scope:
• All projects require an agreed creative brief
• Scope changes may affect timelines and costs
• Our Wellington team will communicate any adjustments clearly
Intellectual Property:
• Client owns final approved creative work upon full payment
• HOOF Creative retains rights to showcase work in our portfolio
• Third-party assets require appropriate licensing
Payment Terms:
• A formal acceptance of quote is required before work commences
• A 50% deposit may be required upfront for experiential and video production jobs, or jobs requiring upfront costs such as travel
• Payments due 14 days after invoice unless otherwise arranged ahead of time
• Late payments may incur additional charges
Creative Process:
In general, our nimble Wellington creative agency follows a collaborative process:
• Strategic briefing and planning
• Creative concept development
• Client review and feedback
• Refinement and finalisation
• Project delivery and handover
Limitation of Liability:
HOOF Creative provides creative services with professional care and attention. However, as an independent Wellington creative studio, we limit our liability to the value of services provided.
Wellington Jurisdiction:
These terms are governed by New Zealand law. Any disputes will be resolved in Wellington, New Zealand courts.
Service Availability:
Our Wellington creative agency operates standard business hours (Monday-Friday, 9am-5.30pm NZST). Response times may vary during peak periods or holidays.
Modifications to Terms:
HOOF Creative may update these terms from time to time. Significant changes will be communicated to existing clients via email.
Contact Information:
For questions about these terms or our creative services:
HOOF Creative
Erik Hay, Director
2 Bourke St, Kilbirnie, Wellington 6022, New Zealand
Phone: +64 (0)21 309 558
Email: erik@hoofcreative.co.nz
Website: www.hoofcreative.co.nz
Last updated: 8 June, 2025
